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Privacy Policy

We take your privacy very seriously and will work hard to make sure that we only use your information in the ways that you want us to.

The following statement explains what information we collect, how and when it is collected, what we use it for and how we will use it in the future. If you have any questions which are not answered by this Privacy Statement, please contact us at sales@moamclothing.co.uk

When you place an order with us we collect certain information which allows us to process your order. This includes your personal details, order details, details of your address(es) and payment details. We will use this information to process your transaction and dispatch your order. We may at times ask for other details, for example product size and category preferences. These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary. You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee).

We will only send you marketing messages if you choose to receive them from us or third parties we work with and think you may be interested in hearing from. If you choose to receive our mailings or our partner’s mailings, we will only send you details about items and promotions which we think will be of interest to you. If you decide that you no longer want to receive emails from sales@moamclothing.co.uk you can unsubscribe at any time. We will never sell your details to an unconnected third party for marketing purposes.

You can choose to sign up for our regular email newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post, email, SMS and telephone. On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further. For quality control and training purposes, we may monitor or record your communications with us.

By agreeing to our terms, you allow us to keep your personal information for as long as is reasonably necessary for above purposes unless you ask us in writing to forget any of the information, as required in UK Data Protection Law.

You may view or change your account information at any time by going to the My Account page. Information will be updated immediately and if you want to stop using your account please deactivate it by emailing us at sales@moamclothing.co.uk. This will then delete the account permanently.

Our website uses an encrypted secure Internet connection to protect your payment details. Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply, and any responses are encrypted before they are sent over the Internet.

We will always comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. We may have to pass your information to countries or jurisdictions, which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, however, we will (where necessary) always put a contract in place to ensure that your information is properly protected.

In order to process & deliver your order we may have to pass your information to some of our service providers. This includes the companies who handle our deliveries. Your telephone number will be passed on to our couriers and they may contact you by phone or text message in order to update you on the delivery date or time of your order. We will only provide these companies with the information, which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.

 
We will not pass your information to any third parties outside of MOɅM except where required to do so as a part of the sale, disposal or transfer of our business, in whole or in part.

We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend or update your information by signing in to your account and updating your details.
In order to improve your experience when shopping on the website we use cookies. A cookie is a piece of information our website will place on your computer’s hard drive that can track your movements while you are on the website, it will also recognize you when you visit our website again.

We will notify you by e-mail about changes to our terms and conditions, or other important changes to our website or our service.

Cookies are stored in order for us to improve our website and provide better online shopping . They are mainly used for marketing purposes. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org.

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